Delivery Information
A: We ship worldwide. To estimate shipping to your country, simply add an item to your cart using the "add to cart" button. When you add an item to your cart, you will be prompted to select your country from the drop down list. You will then be presented with shipping charges in the lower half of the shopping cart page. You can add additional items to your cart by selecting the continue shopping link at the top of the shopping cart. Shipping charges are automatically adjusted for each item added or removed.
Q: How can I get a shipping estimate?
A: To estimate shipping, simply add an item to your cart using the "add to cart" button. When you add an item to your cart, you will be prompted to select your country and shipping zip code from the drop down list. You will then be presented with shipping charges in the lower half of the shopping cart page. You can add additional items to your cart by selecting the continue shopping link at the top of the shopping cart. Shipping charges are automatically adjusted for each item added or removed.
Q: How are orders handled - please explain the process?
A: When you place your order, you will receive an automated order confirmation with order details sent to your registered email address (within 3 hours of order). Order processing typically takes 2-3 business days. If you are in a hurry, please contact us via email at customerservice@ohiosciencesupply.com (please include order #) to see if we can acomodate you. Orders via next day air will ship by the next business day (we will contact you if there should be any delay).
Q: How will I know when my order ships - do you supply tracking information?
A: You will receive an automated email on the day of shipment containing tracking information for your order.
Q: How long will Fedex Ground or Ground Home Delivery take?
A: Please refer to the map below that identifies APPROXIMATE transit time for Fedex Ground shipments from our warehouse in Hamilton, OH.